Santa Fe Office
2040 South Pacheco Street
2nd Floor, Rm 413
Santa Fe, NM 87505
NAR Main Line
(505) 476-9040
NAR Automated Number
(505) 827-1453
CCHSP Manual
Manual & Regulations
(PDF Format)
To Check Status of a
Certified Nurse Aide (CNA)
via Mail or FAX:
New Mexico Nurse Aide Registry
2040 South Pacheco Street
2nd Floor, Rm 413
Santa Fe, NM 87505
FAX: (505) 476-9026
Access the Nurse Aide Registry Online
Nurse Aide Registry (NAR)
Theresa Dalton
NAR Contact
PH: (505) 476-9040
TheresaM.Dalton@state.nm.us
Important News Regarding the Nurse Aide Program and Registry
The New Mexico Human Services Department (HSD) is pleased to announce the selection of Prometric to manage the Nurse Aide Competency Evaluation Program (NACEP) testing and registry services effective February 1, 2005.
The HSD selected Prometric because of innovative testing and registry products that they will utilize to enhance the NACEP. Some of the benefits available under this new contract include:
- Same day test results for both knowledge and skills exams
- Registry updates within 48 hours of test completion
- Improved turnaround times for test analysis data
- Online registry verifications for faster validation of certification
- Forms and Testing calendar are available at the Prometric website
Prometric’s Services for New Mexico Nurse Aide
Competency Evaluation Program
Toll-free telephone number 1.866.391.1945
Hours of operation: 7 am to 4 pm (MT)
If you have an urgent situation that requires immediate attention you may contact Theresa Dalton at (505) 476-9040, email: TheresaM.Dalton@state.nm.us.
We work closely with key stakeholders (Executive and Legislative policy makers; providers and contractors; other state, local, and federal government agencies; advocacy groups; professional organizations; provider associations; various task forces and commissions; and the tax paying public at large) to assure safety and quality of care and to improve health care services.
What Does This Program Do?
The New Mexico State Registry Provides:
- Information about nurse aides registered with the State of New Mexico
- Information on official regulations and guidelines for nurse aides in qualified nursing facilities
- Approval to test candidates who fall into one of the eligibility categories
- Information about reciprocity for nurse aides certified in another state
Call the Automated System at (505) 827-1453:
- To check Status of a Certified Nurse Aide (CNA) via
the Automated System - To verify the status of a certificate/status of a Certified Nurse Aide
Be prepared to provide the social security number of the nurse aide. If the certificate status is something other than "active" you may speak with the New Mexico representative to ascertain if any adverse action exists.
RECIPROCITY OF NURSE AIDE
Nurse aides currently employed or seeking employment in any facility located in New Mexico, and who have successfully completed a nurse aide training and received a satisfactory competency evaluation program in another state, may request placement on the New Mexico Registry. The certificate must be active and in good status.
To obtain reciprocity the applicant must provide documentation as follows:
- Copy of up-to-date Nurse Aide Certificate;
- Letter requesting transfer of certificate;
- Copy of Photo ID; and Copy of Social Security Card.
- Current Mailing Address
- Current Telephone Number
The New Mexico Nurse Aide Registry office will complete a formal verification process using the information provided and mailing to the certifying state. If the nurse aide is reported to be in "good" status, the nurse aide may be permitted to work in a provisional status (up to 30 days), until written verification is received. This verification process normally takes three to six weeks to be received from the certifying state.
